How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

FCC Form 555 Now Open: Submit by February 2

The FCC Form 555 (Annual Lifeline Eligible Telecommunications Carrier (ETC) Certification form) is now available for the 2025 filing year. Service providers must submit the form to USAC in One Portal by Monday, February 2, 2026, and must file a copy in the FCC’s Electronic Comment Filing System, Docket 14-171, and with relevant state and...

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December System Maintenance

USAC will perform an ad-hoc system maintenance on Wednesday, December 17, from 9 p.m. to 9 a.m....

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Ad Hoc Maintenance, December 8

USAC will perform an ad-hoc system maintenance on Monday, December 8 from 9 p.m. to 11 p.m. ET.

The production...

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Service Provider Payment System Unavailable 12/13/2025

Service providers will not be able to make payments using E-File on Saturday, December 13 from 6...

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Ad Hoc System Maintenance, December 4

USAC will perform an ad-hoc system maintenance on Thursday, December 4, from 9 p.m. to 2 a.m....

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