How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

July Lifeline Newsletter

  • Voice-Only Phase-Out and Minimum Service Standards Continue at Current Levels
  • Upcoming RAD Registration and Email Communication Enhancements
  • Lifeline Program Compliance Reminder: RAD Annual Agreement
  • August Webinar: RAD 101
  • August Maintenance...

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Keep Companies Near Me Information Up to Date

Providers should maintain up-to-date and accurate information with USAC, including details on where they offer Lifeline-supported service....

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July Monthly Maintenance Reminder

National Verifier System Maintenance

USAC will perform scheduled monthly maintenance...

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July Monthly Maintenance Reminder

NLAD System Maintenance

USAC will perform scheduled monthly maintenance for...

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Emergency Lifeline Support for Survivors

On November 15, 2023, the Federal Communications Commission (FCC) issued a Report and Order implementing the Safe...

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