How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Lifeline Newsletter – February 2026

  • SAM.gov UEI Requirement
  • FCC Form 481 Filing Window Opens April 1
  • Updated Lifeline Income Qualifications for 2026
  • Lifeline Program Compliance Reminder: Non-Usage
  • March 2026 Webinar: How to Apply for...

Read More
Updated Lifeline Income Qualifications for 2026

USAC has updated its forms, systems, and resources to reflect the 2026 Federal Poverty Guidelines which were...

Read More
Ad – Hoc System Maintenance

USAC will perform an ad-hoc system maintenance on Thursday, February 26, from 9 p.m. to 10 p.m....

Read More
New NLAD De-Enrollment Codes

USAC is updating the National Lifeline Accountability Database (NLAD) de-enrollment codes, including adding new codes and removing...

Read More
February Monthly System Maintenance

USAC will perform scheduled monthly system maintenance on Friday, February 20, from 10 p.m. to 3 a.m. ET...

Read More