Rural Health Care

My Portal

Telecom Program Applicant Updates

The Rural Health Care (RHC) Program periodically deploys software updates to improve usability and functionality of My Portal, the RHC Program's online application management system.

These updates include features that will expedite the application review process and make form submission faster and easier. Many of the enhancements are based on feedback.

The following updates are applicable to Telecommunications Program account holders.

Expected Deployment: May 2016

New Feature to Modify SPIN/498 ID on FCC Form 467
Applicants may modify the SPIN/498 ID for a funding request when submitting an FCC Form 467 without having to contact the RHC Help Desk. To modify a SPIN on an FCC Form 467, select the "Edit" button next to "Line 8: Service Provider Identification Number (SPIN/498 ID)" on the "Connection Information" tab, and then select the proper SPIN/498 ID. The applicant is required to upload supporting documentation and provide a short explanation for the change on the "Justification for changing SPIN/498 ID" line.

Enhancements to Evergreen Consideration
The "Service Information" tab of the FCC Form 466 has been enhanced to make it clearer to applicants when they are submitting a contract for evergreen endorsement. A new question has been added below Line 32 that states, "Are you submitting a new contract to be reviewed for Evergreen endorsement?" with "Yes" and "No" radio buttons. If the applicant selects "Yes," the applicant will be prompted to select "Select Contract Info" to upload the contract and provide a friendly name. If the applicant selects "No," they must certify that they understand the FCC Form 466 will be processed as non-evergreen or month-to-month, and select the "I Understand" button to continue.

Funding Request Number on PDF Version of FCC Form 466
The PDF version of the FCC Form 466 will now include the Funding Request Number (FRN) on the top right of the page, next to Block 1.

Updates to PDF Version of FCC Form 465 and FCC Form 467
The PDF versions of the FCC Forms 465 and 467 have been updated to match the most recent version of the form.

December 2015

FCC Form 498 (Formerly Known as SPIN) Term Change
A revised version of the FCC Form 498, Service Provider and Billed Entity Identification Number and General Contact Information Form, is now available. With this revision, the term "Service Provider Identification Number," or "SPIN," has changed to "498 ID." All instances of the term "SPIN" in My Portal have been replaced by "SPIN/498 ID." For further explanation of this term change, see the Changes to SPIN page.

Rural Areas Update
Some HCPs that were previously determined to be rural are now considered non-rural as a result of the FCC's Rural Areas List Order. For HCPs whose rurality status has changed, a warning message informing the applicant that the HCP is considered non-rural will display on the "My Forms" and "My Contracts" tabs. Applicants will also be restricted from submitting new FCC Forms 466 for FY2016. For additional information, see the rurality change page.

Email Communication Update
All outgoing email messages have been enhanced to include more detail, improved instructions, and next steps.

New Ability to Delete Draft Forms
Applicants now have the ability to delete draft FCC Forms 466 and FCC Forms 467 to clean up their work queues. A new delete button will display in the "Action Available" column next to the "Edit" button. After selecting the delete button, a pop-up will display warning that the form will be permanently discarded.

Funding Year Closeout for Draft Forms
Draft FCC Forms 466 for a particular funding year will automatically be deleted after that funding year is closed. An FCC Form 466 that was submitted and subsequently recalled to draft status will be deleted 60 days after the end of the funding year if the applicant fails to resubmit it. In addition, the recall feature will be disabled 60 days after the end of the funding year.

August 2015

New Telecom Program Funding Commitments Search Tool for FY2012 and Later
A funding commitments search tool has been added to the Telecom Program's Search Toolsweb page that provides the estimated funding amount for all Telecom Program commitments for Funding Year (FY) 2012 and later.

New Link to Funding Commitment Letter on FCC Form 467
Applicants can now access the Funding Commitment Letter (FCL) directly from a link on Block 4 of the FCC Form 467, so that they can consult the FCL without navigating away from the page.

New Loading Progress Indicator
Links that require significant waiting time will now display a progress indicator while the next screen is loading.

Healthcare Support Schedule Installation Costs
Installation charges will now properly appear on the Healthcare Support Schedule (HSS) after the FCC Form 467 has been processed.

Archived Evergreen Contracts Bug Fixed
A bug that erroneously archived evergreen contracts that ended in the present funding year has been fixed.

Updates to PDF Version of FCC Form 466
The PDF version of the FCC Form 466 has been updated to match the most recent version of the form.