Schools and Libraries Program Home

Trainings & Outreach

USAC offers a variety of training events for telecommunications carriers and applicants who participate in the Schools and Libraries (E-rate) Program. In this section you can access publications, handouts, webinar recordings, educational tutorials, and other resources. All events and resources are offered free of charge.

Upcoming Events

All Events

Past Events

News Brief

SL Newsbrief

Keep in touch with E-rate Program updates through our weekly newsletter, the SL News Brief.

View All Issues: Weekly News Brief
Sign up: Subscription Center

Handouts & Reference

A variety of publications is available to help applicants and service providers learn what they need to know to participate successfully in the Schools and Libraries Program.

Click here to see the Handouts & Reference section.

Webinar Recordings & Online Tutorials

Learn at your own pace with our free online videos, available on topics such as best practices, form filing, and more. Listed below are the most recent videos; click on the link below for the complete library.

  • Getting Started: Tips for Online Filing
  • FCC Form 471: Form Updates
  • FCC Form 471: Item 21 Attachments
  • FCC Form 470: Competitive Bidding

Go to the Online Learning Library to watch these and all videos.

Helping Applicants to Succeed (HATS)

Customized, one-on-one support is available for entities who participate in the E-rate Program who seek guidance tailored to solve their specific concerns or obstacles. These outreach sessions are called HATS visits and can be conducted over the phone, via video conferencing, or in person.

Learn more about HATS