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11/26/2014USAC Closed Thursday, Schools and Libraries Client Service Bureau Closed Thursday and Friday


In observance of the Thanksgiving holiday, USAC’s Washington, DC office is closed Thursday, November 27, 2014. Please note that the Schools and Libraries Program’s Client Service Bureau (CSB) will be closed on both Thursday and Friday, November 27-28, 2014.

11/21/2014News Brief Issued


The 11/21/2014 issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/20/2014Special Edition News Brief - Update on the FY2015 FCC Form 470


The 11/20/14 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

11/20/2014Apply Online Maintenance Tonight Starting at 7:00 PM EST


The Schools and Libraries Apply Online page will be unavailable from 7:00 PM EST Thursday, November 20, to 2:00 AM EST Friday, November 21, so that USAC can deploy the FY2015 FCC Form 470.

Online filers please note:

If you have started an FY2014 FCC Form 470 online and you have not completed it by 7:00 PM EST tonight, you must start over using the FY2015 version of the form.


If you have already posted an FY2014 FCC Form 470 online and you have not certified it, you do not need to post a new form. However, we suggest that you certify your form by 7:00 PM EST tonight.
  • If you certify online using the FY2014 version of the form before the FY2015 version is posted, you will not need to re-certify your form, and you may cite that form on FY2015 FCC Form 471 funding requests.
  • If you certify online after the FY2015 version is available, you will use the FY2015 version of the certification to certify your form.
  • If you certify on paper and we cannot complete data entry of your certification by 7:00 PM EST tonight, you will be required to re-submit your certification using the FY2015 version of the certification page.
If you filed on paper using the FY2014 version of the form and we have not completed data entry of your form by 7:00 PM EST tonight, you will have to file your form online.

11/12/2014Apply Online Outage Due to System Maintenance Starting Friday, November 14


The Apply Online page, including Submit a Question, online forms, and most search tools, will be unavailable from 6:00 PM EST Friday, November 14 through 6:00 PM EST Sunday, November 16 for system maintenance. During this time, users may be unable to file, certify, or search for certain forms online. We apologize for any inconvenience.

11/11/2014E-File Outage Due to System Maintenance: Thursday, November 13


USAC's E-File system will be unavailable Thursday, November 13th, from 9:00 - 11:59 PM EST, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

11/10/2014Webinar on November 13: E-rate Modernization Order


All participants in the Schools and Libraries (E-rate) Program are invited to join USAC for a webinar this Thursday, November 13, about the major changes resulting from the E-rate Modernization Order. Register here: E-rate Modernization Order Webinar

USAC's E-rate Program staff is planning to conduct more outreach webinars that will discuss additional topics in-depth. These events will be announced via the SL News Brief and in the Latest News section of the Schools and Libraries (E-rate) Program homepage.

10/28/2014FCC Releases FY2015 Eligible Services List report and Order


On Tuesday, October 28, 2014, the Federal Communications Commission released a Report and Order (DA 14-1556) releasing the Eligible Services List for Funding Year 2015.

10/17/2014Apply Online Outage Due to System Maintenance: Friday, October 17


The Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 9:00-11:59 PM EDT Friday, October 17, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

10/8/2014RESOLVED - USAC's Customer Service Line Is Currently Down


The issue with USAC's Customer Service Line has been resolved.

Original Message
USAC's Customer Service Line (888) 641-8722 is currently down. Please contact via email at Customer Support until this issue is resolved. Thank you!

10/1/20142014 Applicant Training Agenda and Presentations Available


The 2014 Applicant Training agenda and presentations are available.

9/22/2014Draft FCC Forms 470 and 471 Submitted to OMB


The FCC is seeking Office of Management and Budget (OMB) approval for updates to the 2015 FCC Forms 470 and 471 based on guidance from the E-rate Modernization Order. To review the draft forms and instructions, or read the FCC’s Federal Register notice of its submission to the OMB, visit the E-rate Modernization Order information page.

9/9/2014E-File Outage Due to System Maintenance: Thursday, September 11


USAC's E-File system, including the Rural Health Care Program’s My Portal system, will be unavailable Thursday, September 11, from 9:00-11:59 PM EDT, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

8/13/2014Apply Online Outage Due to System Maintenance: Friday, August 15


The Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 9:00-11:59 PM EDT Friday, August 15, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

8/13/2014FCC Releases E-rate Modernization Order Staff Report and Online Maps of Fiber Connectivity


On August 12, 2014, the FCC issued Public Notice DA 14-1177 that releases two items, a staff report and online maps of fiber connectivity, designed to provide a concise view of a portion of the large amount of data in the E-rate Modernization proceeding. This is consistent with the Commission’s efforts in this proceeding to provide open, user-friendly data to all parties.

8/12/2014Special Edition News Brief - Highlights of the E-rate Modernization Order


The 08/12/14 Special Edition issue of the News Brief is now available. Receive E-rate Program tips, deadline reminders, and answers to your questions in this weekly newsletter. Subscribe to it and receive it each week in your inbox.

8/11/2014E-File Outage Due to System Maintenance: Thursday, August 14


USAC's E-File system, including the Rural Health Care Program’s My Portal, will be unavailable Thursday, August 14, from 9:00-11:59 PM EDT, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.

8/7/2014FCC Issues Public Notice on the Draft Eligible Services List for FY2015


On August 4, 2014, the Federal Communications Commission (FCC) released a Public Notice (DA 14-1130) establishing the comment period for the Funding Year 2015 Eligible Services List.

Comments on the draft Eligible Services List, which is attached to the Public Notice, are due to the FCC on or before September 3, 2014. Reply comments are due to the FCC on or before September 18, 2014. For information on filing comments with the FCC, please refer to the Public Notice.

This proceeding is limited to determining what specific services are eligible under the FCC’s current rules; it is not intended to be a vehicle for changing any eligibility rules.

7/23/2014FCC Adopts Landmark E-rate Modernization Order


The Federal Communications Commission adopted an E-rate Modernization Order that will expand Wi-Fi networks in schools and libraries across America. The new rules are the next major step in a comprehensive modernization of the E-rate Program, the first such effort since the program’s creation 18 years ago. The program increases focus on the largest and most urgent need—closing the Wi-Fi gap—while transitioning support away from legacy technologies to 21st Century broadband connectivity, ensuring E-rate Program money is spent smartly, and improving program administration. The reform will expand Wi-Fi to more than 10 million students in 2015 alone.

For more information, read the FCC's press release, or read the FCC's quick fact sheet.

7/16/2014Apply Online Outage Due to System Maintenance: Friday, July 18


The Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 9:00-11:59 PM EDT Friday, July 18, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online.

7/8/2014E-File Outage Due to System Maintenance: Friday, July 11


USAC’s E-File system, including Rural Health Care’s My Portal, will be unavailable Friday, July 11, from 9:00 PM to 11:59 PM EDT for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, and Rural Health Care programs. During this time, users may be unable to file, certify, and search for certain forms online.

6/16/2014Reminder: Early Filing for FCC Form 486


Applicants can file the FCC Form 486 before services start if they have received a funding commitment, if their services will start in the month of July, and if they can accurately make all the relevant certifications at the time they certify the FCC Form 486.

Note that applicants filing FCC Form 486 before July 1 MUST check the early filing box (Item 6a) in order to successfully file this form.

6/10/2014Registration Open for E-rate Program Applicant Trainings


This fall, join USAC for an all-day training focused on applicants who participate in the Schools and Libraries (E-rate) Program. Register Today!

5/21/2014System Maintenance: 9:00-11:59 PM EDT Friday, May 23


The Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 9:00-11:59 PM EDT Friday, May 23, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online.

5/8/2014USAC Issues First Funding Wave for FY2014


On Thursday, May 15, USAC will issue notification letters for the first funding wave for Funding Year (FY) 2014. This wave will include over $607 million in Priority 1 funding commitments for over 14,600 applications. This compares to over $128 million in funding commitments issued in the first funding wave for FY2013 on May 29, 2013.

Also, the first FY2014 wave will contain over six times the number of applications requesting broadband services compared to the first wave of FY2013, and will include commitments to large, medium and small applications for both schools and libraries.

Read the press release.

5/8/2014FCC Form 486 for FY2014 Available May 15


The FCC Form 486 for FY2014 will be available for online filing starting Thursday, May 15. FCC Form 486 Notification Letters will start going out soon after the first forms are filed.

Applicants can file the FCC Form 486 early (before services have started) if:
  1. They have received a Funding Commitment Decision Letter with a positive funding commitment,
  2. Their services will start in the month of July, and
  3. They can accurately make all of the certifications required on the form.

5/6/2014May 27 Deadline for Item 21 Attachments and FCC Form 471 Certifications


Each year, USAC issues two sets of letters – one to applicants that filed an FCC Form 471 online before the close of the filing window but did not complete the certification process, and the other to remind applicants to submit their Item 21 Attachments. Both sets of letters were issued today, May 6. Appropriate actions must be taken on or before May 27, 2014.

To check whether or not you need to take action, review the List of FY2014 FCC Forms 471 Not Yet Certified and the List of FRNs for FY2014 Missing Item 21 Attachments. Note that these lists are static – you can find information at the top of each list about the dates the entries on the lists were identified and which forms or FRNs are included.

What do I do if I receive a Notification of FCC Form 471 with No Certification?
You must certify your FCC Form 471 on or before May 27 if you have not already done so. If you do not meet this deadline, the form will be considered out-of-window. You can certify an FCC Form 471 online or on paper.

The list of uncertified FCC Forms 471 contains all forms that were timely filed but not certified as of 9:30 AM EDT on May 5, 2014. The list is in alphabetical order by state.

If you believe your form has been certified, go to the View 471 Status tool, enter your Billed Entity Number and choose FY2014, and review the search results. If you have any questions, please call our Client Service Bureau (CSB) at (888) 203-8100.

What do I do if I receive an Item 21 Attachment Urgent Reminder Letter?
You must submit an Item 21 Attachment for each of your Funding Request Numbers (FRNs) on or before May 27, 2014 if you have not already done so. FRNs that are missing Item 21 Attachments or have Item 21 Attachments submitted after May 27 will be denied for being out-of-window.

The list of FRNs contains all FY2014 FRNs in the USAC database that we believe are missing Item 21 Attachments. This list is in alphabetical order by state. The first tab is A-F, the second is G-K, the third is L-P, and the fourth is R-Z.

Your FRN will be on the list if:
  • You did not file an Item 21 Attachment and should have filed one.
  • You started an Item 21 Attachment online but did not submit it by May 5, 2014. (Clicking the “Save and Exit” button does not submit your attachment.)
  • You submitted an Item 21 Attachment by email, fax, or on paper, but you did not correctly identify the FRN, the FCC Form 471 application number, or both in time for USAC to log it by April 17.
  • Your Item 21 Attachment and the Item 21 Attachment Urgent Reminder Letter crossed in the mail.

If you believe your FRN is on this list in error because you have submitted an Item 21 Attachment online, go to the Item 21 Attachment tool; enter your Billed Entity Number, FCC Form 471 application number, and security code; and click “Continue.” If an FRN shows any status other than “submitted online,” click the status, complete your attachment, and click the “submit” button. This action will complete the process and submit your attachment.

If you believe your FRN is on this list in error because you have submitted an Item 21 Attachment by email, fax, or paper, first review your copy of the submission for accuracy. You can then call the Client Service Bureau (CSB) at (888) 203-8100 to check the status of your submission. Be sure to have your FCC Form 471 application number, the method of submission (email, fax, or paper), and the date of submission.

4/30/2014Certain Online Forms Unavailable Due to System Maintenance: Friday, May 2 through Saturday, May 3


Certain online forms will be unavailable beginning Friday, May 2 at 8:00 PM through Saturday, May 3 at 5:00 PM EDT, for system maintenance. Including forms in the:
  • High Cost Program system,
  • Lifeline Program system,
  • Rural Health Care Program My Portal system, and
  • Schools and Libraries Program Apply Online system.
These online forms will not be accessible for eligible telecommunications carriers, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, search for certain forms online, and use online applications or tools.

The FCC Forms 499-A/Q, FCC Form 498, and the NLAD system will still be available. We apologize for any inconvenience.

4/17/2014USAC Provides Demand Estimate for Funding Year 2014 to FCC


On April 17, 2014, the Schools and Libraries Program of the USAC reported to the Federal Communications Commission (FCC) that $4.825 billion in requested funding has been estimated for schools and libraries seeking discounts for Funding Year 2014. This estimate is based on the dollars requested in 45,731 applications received or postmarked on or before March 26, 2014, the close of the FY2014 FCC Form 471 application filing window.

There are several factors that will reduce ultimately the funds requested from the estimated level. First, USAC will find duplicate funding requests as these funding applications are reviewed and processed. Second, USAC's efforts to assure that funds are committed only for eligible services and equipment for use by eligible entities with the appropriate discount rate and are otherwise consistent with FCC rules, will further reduce the demand estimate.

For detailed information, please refer to the FY2014 Demand Estimate.

4/10/2014System Maintenance: 9:00-11:00 PM EDT Friday, April 11


The Apply Online page, including Submit a Question, online forms, and most search tools will be unavailable from 9:00-11:00 PM EDT Friday, April 11, for system maintenance. During this time, users may be unable to file, certify, and search for certain forms online.

4/3/2014Certain Online Forms Unavailable Due to System Maintenance: Saturday, April 5


Certain online forms will be unavailable Saturday, April 5, from 8:00 AM until 5:00 PM EDT, for system maintenance. Including forms in the:

  • High Cost Program system,
  • Lifeline Program system,
  • Rural Health Care Program My Portal system, and
  • Schools and Libraries Program Apply Online system. 

These online forms will not be accessible for eligible telecommunications carriers, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, search for certain forms online, and use online applications or tools.

The FCC Forms 499-A/Q and FCC Form 498 will still be available.

We apologize for any inconvenience.

4/3/2014E-File Outage Due to System Maintenance: Friday, April 4


The E-File system, including the Rural Health Care Program’s My Portal, will be unavailable Friday, April 4, from 9:00-11:00 PM EDT, for system maintenance. Online forms will not be accessible for contributors, service providers, or participants in the High Cost, Lifeline, Rural Health Care, and Schools and Libraries programs. During this time, users may be unable to file, certify, and search for certain forms online. We apologize for any inconvenience.