Welcome to RHC Connect – FCC Form 469
RHC Connect is the web-based system used to host the form and was updated for Funding Year (FY) 2022 to improve user experience. This modernized portal is easier to navigate and allows RHC program reviewers to approve funding requests faster, so that participants can benefit from the Healthcare Connect Fund (HCF) Program sooner.
RHC Connect bridges the gap between our external stakeholders and the resources to obtain Universal Service Fund (USF) funding. This funding helps to connect rural communities with healthcare services, and represents USAC’s commitment to transparency, customer service, and communication with our applicants. Providing these connections is the sum total of what the RHC program supports: healthcare provider (HCP) applicants, service providers, and the rural communities they represent.
New Form for Telecommunications (Telecom) Program Invoicing
The FCC Form 469 is the new form for the Telecom Program. Per FCC Order 23-6, the FCC Form 469 is aligned with the FCC Form 463. One key difference is that the service provider will submit the FCC Form 469 in RHC Connect, the applicant will receive an email alerting them of the submission, and the applicant will officially submit the form to USAC by certifying and signing the form. Beginning in FY2024, the FCC Form 467, the Healthcare Provider Support Schedule (HSS), and the Telecom invoice will be eliminated in the Telecom Program.
For a step-by-step walkthrough of how to submit the FCC Form 469 in RHC Connect, utilize the Welcome to RHC Connect FCC Form 469 – User Guide. For forms that have been migrated to RHC Connect, an auto-generated email will be sent directing account holders to log-into RHC Connect to respond. Account holders should respond through RHC Connect only. Please use the Information Request tip sheet as a resource.
Frequently Asked Questions
What changes were made to RHC Connect?
RHC Connect has a new look and feel that is more intuitive and user-friendly. It is easier to navigate the form for submission, and it is easier for RHC program reviewers to review and approve forms.
Will I have to submit an FCC Form 467 to generate an HSS?
Beginning in FY2024, the FCC Form 467 and HSS are eliminated. Service providers and applicants will submit the FCC Form 469 for Telecom Program invoicing.
Who is impacted by this change?
RHC Connect is used for FY2022 and future funding years for the HCF Program and FY2024 and future funding years for the Telecom Program. Applicants who participate in the Connected Care Pilot Program (CCPP) are not impacted unless they also participate in the HCF or Telecom Programs. CCPP projects will continue to use My Portal to submit their forms.