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FCC Releases Hurricane Relief Order

The Federal Communications Commission (FCC) issued orders to assist Universal Service Fund (USF) participants who have been affected by Hurricanes Harvey, Irma, and Maria.

The orders waive certain rules and deadlines for E-rate, Rural Health Care (RHC), Lifeline, and USF contributors located in affected areas.

E-rate Hurricane Relief

High Cost Hurricane Relief

Lifeline Hurricane Relief

Universal Service Fund Support


Lifeline Program Consumers (800) 234-9473 (press 1 for English or 2 for Spanish)
LifelineSupport@USAC.org
Monday – Friday 8 a.m. to 8 p.m. ET
Contributors, Service Providers & Lifeline Programs, General Inquiries (888) 641-8722
CustomerSupport@USAC.org
LifelineProgram@USAC.org
Monday – Friday 9 a.m. – 5 p.m. ET
High Cost Program (202) 772-4537
HCQuestions@USAC.org
Monday – Friday 9 a.m. – 5 p.m. ET
Rural Health Care Program (800) 453-1546
RHC-Assist@USAC.org
Monday – Friday 8 a.m. – 5 p.m. ET
Schools and Libraries (E-rate) Program (888) 203-8100
Submit an E-rate ticket for further assistance
Monday – Friday 8 a.m. – 8 p.m. ET