Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Access and Transaction Issues in Lifeline Systems Update
Feb 12, 2025
USAC is aware that some users have encountered difficulties accessing and conducting transactions in certain Lifeline systems—including the service provider portal, National Verifier API, and the National Lifeline Accountability Database (NLAD)—since February 10 at approximately 8:45 p.m. ET. As of now, all systems are operational, and some users can successfully access and complete transactions. USAC is actively...
Read MoreAccess and Transaction Issues in Lifeline Systems Update
Feb 11, 2025
At this time USAC has restored access for some users; however, certain users may still experience difficulties...
Read MoreAccess and Transaction Issues in Lifeline Systems
Feb 11, 2025
USAC is aware that users may be experiencing difficulties accessing and performing transactions in certain Lifeline systems,...
Read MoreAd-hoc System Maintenance, February 4
Feb 4, 2025
USAC will perform an ad-hoc system maintenance starting today, Tuesday, February 4, from 9 p.m. until 10...
Read MoreRecertification Begins February 13, 2025
Feb 4, 2025
Recertification is an annual requirement for all active Lifeline subscribers that ensures they are still eligible for...
Read More