Upcoming Dates

05/14
2025
May Monthly Webinar
06/11
2025
June Monthly Webinar

See full calendar

Resources

How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Get Started

Announcements

Scheduled Maintenance on USAC.org

Apr 10, 2025

USAC will perform scheduled maintenance on USAC.org on Thursday, April 17 from 9 p.m. – midnight. During this time, users may experience disruptions or outages when visiting USAC.org. We apologize for the inconvenience.

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April System Notice

Apr 9, 2025

Ad-Hoc System Maintenance, April 11

  • Disaster Assistance Waiver Applications Ending Soon
  • Lifeline Benefit:...

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March Monthly Maintenance Reminder

Mar 26, 2025

NLAD System Maintenance 

USAC will perform scheduled monthly maintenance for NLAD starting Friday, March 28 from 10 p.m....

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March Monthly Maintenance Reminder

Mar 20, 2025

National Verifier System Maintenance 

USAC will perform scheduled monthly maintenance starting...

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Read more announcements