Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Resolved: Intermittent Issues in the National Verifier
Sep 23, 2025
USAC is aware that users were experiencing unexpected intermittent errors with the National Verifier and National Verifier Carrier API that began around 7:15 a.m. ET.
The issue has been resolved and full connectivity was restored at 10:30 a.m. ET.
We apologize for any inconvenience this may have caused.
Intermittent Issues in the National Verifier
Sep 23, 2025
USAC is aware that users are experiencing intermittent issues performing transactions in the National Verifier and National...
Read MoreSeptember Monthly Maintenance Reminder
Sep 17, 2025
USAC will perform scheduled monthly maintenance starting Friday, September 19 from 10 p.m. to 3 a.m. ET...
Read MoreLifeline Claims System Issue Resolved
Sep 5, 2025
USAC is aware that users encountered difficulties with the Lifeline Claims System (LCS). The issue has been resolved,...
Read MoreLifeline Claims System Issue Update
Sep 4, 2025
USAC is actively working to resolve the difficulties users are experiencing with the Lifeline Claims System (LCS)....
Read More