How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

August System Maintenance

Monthly System Maintenance, August 21

USAC will perform monthly scheduled system maintenance on Friday, August 21, from 10 p.m. to 3 a.m. ET on Saturday, August 22.

The production environments of the following systems are impacted:

    ...

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USAC Postpones Transition to SAM.gov Banking Information

USAC will postpone the transition to SAM.gov banking information to perform additional testing and validation for a...

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California Subscribers Continued Eligibility Starts Today, August 6

Under direction of the Federal Communications Commission (FCC) and pursuant to the FCC OIG Advisory Regarding...

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Lifeline Newsletter – July 2026

  • Improved Representative ID Retrieval in RAD
  • California...

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Ad-Hoc System Maintenance on 7/30

USAC will perform an ad-hoc system maintenance on Thursday, July 30, from 9 p.m. to 10 p.m....

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