How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

Monthly Maintenance Notice

USAC will perform monthly maintenance on Friday, December 13 from 10 p.m. to 3 a.m. ET on Saturday, December 14.

The production environments of the following systems are impacted:

  • National Lifeline Accountability Database (NLAD)
  • Lifeline Claims System...

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FCC Form 555 Now Open: Submit by January 31, 2025

The FCC Form 555 (Annual Lifeline Eligible Telecommunications Carrier (ETC) Certification form) is now available for the...

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Request for Contact Information: Lifeline Survivor Benefit Outreach

On November 15, 2023, the Federal Communications Commission (FCC) issued an Order implementing the Safe Connections...

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November Lifeline Newsletter

  • FCC Form 555 Due January 31, 2025
  • Key...

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November Monthly Maintenance Reminder

System Maintenance

USAC will perform scheduled monthly maintenance starting Friday,...

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