Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Request for Contact Information: Lifeline Survivor Benefit Outreach
Dec 9, 2024
On November 15, 2023, the Federal Communications Commission (FCC) issued an Order implementing the Safe Connections Act (SCA) of 2022 to help survivors of domestic violence, human trafficking, and related crimes stay connected to phone and internet service. As of September 4, 2024, survivors can qualify for the Lifeline Survivor Benefit that is administered by...
Read MoreNovember Monthly Maintenance Reminder
Nov 20, 2024
System Maintenance
USAC will perform scheduled monthly maintenance starting Friday,...
Read MoreAd-hoc System Maintenance, November 16
Nov 16, 2024
USAC will perform an ad-hoc system maintenance starting today, Saturday, November 16, from 10 p.m. to 8:30...
Read MoreAd-hoc System Maintenance, November 15
Nov 15, 2024
USAC will perform an ad-hoc system maintenance starting today, Friday, November 15, from 10 p.m. to 8:30...
Read More