Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Relief to Lifeline Participants Affected by Sinlaku Weather Events
Apr 28, 2026
On April 23, 2026, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order, followed by an Erratum on April 27, that temporarily waives the non-usage, de-enrollment for non-usage, and recertification requirements under the Lifeline rules for participants in the Affected Disaster Areas in Guam and the Commonwealth of the Northern Mariana...
Read MoreLCS System Notice – Resolved
Apr 23, 2026
USAC is aware that the rate field in the claims input template was not pre-populating in the...
Read MoreAd-Hoc System Maintenance
Apr 21, 2026
USAC will perform an ad-hoc system maintenance on Thursday, April 23, from 9 p.m. to 10 p.m....
Read MoreLifelineSupport.org Improvements
Apr 17, 2026
USAC is excited to announce that Lifeline’s consumer website LifelineSupport.org has been updated to improve the consumer...
Read MoreApril Monthly System Maintenance
Apr 15, 2026
USAC will perform scheduled monthly system maintenance on Friday, April 17, from 10 p.m. to 3 a.m....
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