How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

September Monthly Maintenance Reminder

National Verifier System Maintenance

USAC will perform scheduled monthly maintenance starting Friday, September 20 from 10 p.m. to 3 a.m. ET on Saturday, September 21.

The production environments of the following systems are impacted:

    ...

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September Monthly Maintenance Reminder

NLAD System Maintenance

USAC will perform scheduled monthly maintenance for...

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Additional System Maintenance

USAC will conduct an additional system maintenance to the National Verifier staging environment starting on Wednesday, September...

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Applications Open for Survivor Benefit

On August 29, the Federal Communications Commission (FCC) issued a Public Notice announcing that compliance with the...

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August Lifeline Newsletter

  • FCC Announces Updated Lifeline Minimum Service Standards
  • Lifeline...

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