How It Works

Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).

Eligible Consumers

A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.

Eligible Services

Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.

The Process

These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).

1

Become an ETC

2

Create a Compliance Plan

3

Obtain a Study Area Code

4

Obtain a 498 ID

Announcements

November Lifeline Newsletter

  • FCC Form 555 Due January 31, 2025
  • Key Differences Between the Standard Lifeline Benefit and Survivor Benefit
  • Disaster Relief Waivers Expiring Soon
  • Support Center: Operating Schedule Through Year-End
  • Lifeline Program...

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November Monthly Maintenance Reminder

System Maintenance

USAC will perform scheduled monthly maintenance starting Friday,...

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Ad-hoc System Maintenance, November 16

USAC will perform an ad-hoc system maintenance starting today, Saturday, November 16, from 10 p.m. to 8:30...

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Ad-hoc System Maintenance, November 15

USAC will perform an ad-hoc system maintenance starting today, Friday, November 15, from 10 p.m. to 8:30...

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Ad-hoc System Maintenance, November 19

USAC will perform an ad-hoc system maintenance starting on Tuesday, November 19, from 9 p.m. to 1...

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