Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Relief to Lifeline Participants Affected by Hurricane Helene
Oct 1, 2024
On October 1, 2024, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an Order that temporarily waives the non-usage, de-enrollment for non-usage, and annual recertification requirements under the Lifeline rules for participants in Alabama, Florida, Georgia, North Carolina, South Carolina, Tennessee, and Virginia in the affected disaster areas.
National Verifier System Maintenance
USAC will perform scheduled monthly maintenance...
Read MoreSeptember Monthly Maintenance Reminder
Sep 11, 2024
NLAD System Maintenance
USAC will perform scheduled monthly maintenance for...
Read MoreAdditional System Maintenance
Sep 4, 2024
USAC will conduct an additional system maintenance to the National Verifier staging environment starting on Wednesday, September...
Read MoreApplications Open for Survivor Benefit
Aug 30, 2024
On August 29, the Federal Communications Commission (FCC) issued a Public Notice announcing that compliance with the...
Read More