Lifeline
Lowering the monthly cost of phone or internet service
Upcoming Dates
Manage Your Account
Access USAC’s single sign-on dashboard. Lifeline service providers can log into the National Verifier, NLAD, and LCS using One Portal.
Use these links to directly access:
How It Works
Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for eligible subscribers (up to $34.25 for those living on Tribal lands).
Eligible Consumers
A consumer can qualify for the Lifeline benefit if their income is 135% or less than the federal poverty guidelines, or if they participate in SNAP, Medicaid, or other federal programs. See the full list of qualifying factors.
Eligible Services
Lifeline subscribers can apply their benefit to home or mobile phone service or to high-speed broadband.
The Process
These steps will help service providers navigate the process to join Lifeline as an eligible telecommunications carrier (ETC).
Become an ETC
Create a Compliance Plan
Obtain a Study Area Code
Obtain a 498 ID
Announcements
Applications Open for Consumers Qualifying Through FEMA’s Individuals and Households Program
Oct 10, 2024
On October 10, USAC updated its systems and application to allow consumers who receive FEMA's Individuals and Households Program (IHP) support to qualify for Lifeline. Applicants will need to provide documentation showing that they are enrolled in IHP to receive the Lifeline benefit. This documentation must include:
- Their...
October Monthly Maintenance Reminder
Oct 9, 2024
NLAD System Maintenance
USAC will perform scheduled monthly maintenance for...
Read MoreRelief to Lifeline Participants Affected by Hurricane Helene
Oct 1, 2024
On October 1, 2024, the Wireline Competition Bureau (WCB) of the Federal Communications Commission (FCC) released an...
Read MoreSeptember Lifeline Newsletter
Sep 26, 2024
- Lifeline Support for Survivors Now Available
- Enhancements to...