National Verifier June 2018 Launch
Service providers in Colorado, Mississippi, Montana, New Mexico, Utah, and Wyoming must use the National Verifier to determine the eligibility of all Lifeline applicants before enrolling them in the program. Service providers will only be able to enroll applicants in NLAD if they have an active and approved eligibility decision from the National Verifier.
Consumers in the initial launch states who wish to apply for Lifeline through the National Verifier can use the consumer portal or submit a paper application directly to the Lifeline Support Center.
NLAD Legacy Mode
Service providers must now use the National Verifier for all transactions. Service providers can no longer use the toggle feature to switch between NLAD’s legacy (non-National Verifier) and National Verifier modes for SACs in initial launch states.
Service providers will continue to see the toggle if they use NLAD via its website, but they will not be able to switch between “On” and “Off.” The toggle in these states will remain “On.”
NLAD National Verifier API Request
API users in initial launch states must use the full (hard) launch NLAD National Verifier API request. If a service provider sends an API request that does not include the National Verifier indicator, they will receive an error.
Users can find all the information needed in the API Specifications currently available in NLAD.
Recertification
For information specific to recertification, view the National Verifier Recertification slide deck.
Training and Support
To review training sessions specific to the National Verifier, visit the Webinars page.