National Verifier October 2019 Launch

Service providers in Alabama, Arkansas, Louisiana, Massachusetts, Maryland, New Jersey, Oklahoma, Puerto Rico, South Carolina, and Washington must use the National Verifier to determine the eligibility of all Lifeline applicants before enrolling them in the program. Service providers will only be able to enroll applicants in NLAD if they have an active and approved eligibility decision from the National Verifier.

Consumers in the October 2019 launch who wish to apply for Lifeline through the National Verifier can use the consumer portal or submit a paper application directly to the Lifeline Support Center.

Recertification

Service providers in the October 2019 launch are not to start any new 2019 recertification batches for consumers in these states. Any recertification batches that are already underway must be completed.

Training and Support

To review training sessions specific to the National Verifier, visit the Webinars page.