RAD Resources
RAD Documentation Upload Process Instructions
How to Link a Representative ID and Data Input Templates
Once a representative has an active Representative ID, the service provider needs to link this ID to the relevant accounts.
NLAD Production Guide for Linking Representative IDs to Accounts
The three guides below outline the step-by-step processes to link Representative IDs in NLAD for each method that a representative may use to interact with USAC’s Lifeline systems.
- NLAD Production Guide: RAD with Individual User Accounts
- NLAD Production Guide: RAD with API Accounts
- NLAD Production Guide: RAD with Batch Users
NLAD Staging (Pre-Production) Guide for Linking Representative IDs to Test Accounts
The two guides below outline the step-by-step processes to practice linking test Representative IDs in NLAD.
- NLAD Staging Guide: Testing RAD with Individual User Accounts
- NLAD Staging Guide: Testing RAD with API Accounts
Linking Representatives File Upload Template
Use the Linking Representatives File Upload Template to link a Representative ID to an existing user account.
Bulk Upload with the NLAD Input Template
- Download the National Verifier NLAD Input Template and National Verifier Field Names and Descriptions from the NLAD Subscriber Management page.
Reports
The “Linked Representatives Report” is available in the NLAD staging environment and the production environment. Once Representative IDs are successfully linked to accounts, this report will provide information about the representatives associated with the ETC Administrator’s or Form 497 Officer’s SPINs. A user guide for the report can also be found in both environments.