Announcements Archive

April 10, 2025

Scheduled Maintenance on USAC.org

USAC will perform scheduled maintenance on USAC.org on Thursday, April 17 from 9 p.m. – midnight. During this time, users may experience disruptions or outages when visiting USAC.org. We apologize for the inconvenience.

April 9, 2025

April System Notice

Ad-Hoc System Maintenance, April 11

USAC will perform an ad-hoc system maintenance on Friday, April 11 from 10 p.m. to 1 a.m. ET. 

The production environments for the below systems will be impacted:

• National Verifier Portal
• National Verifier Carrier API

Users will not be able to submit applications via the National Verifier Portal or National Verifier Carrier API. Additionally, NLAD functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions). 

We apologize for any inconvenience this may cause. 

Note: All scheduled maintenance dates for National Lifeline Accountability Database and National Verifier are available on the USAC website. 

March 27, 2025

March Lifeline Newsletter

• Disaster Assistance Waiver Applications Ending Soon
• Lifeline Benefit: Key Differences Between Standard and Survivor Support
• Lifeline Program Compliance Reminder: Obtaining Consent and Consumer Certifications
• April Webinar: How to Apply for Lifeline
• April Maintenance Schedule

View full newsletter

March 26, 2025

March Monthly Maintenance Reminder

NLAD System Maintenance 

USAC will perform scheduled monthly maintenance for NLAD starting Friday, March 28 from 10 p.m. to 3 a.m. ET on Saturday, March 29.

The production environments of the following systems are impacted:

• National Lifeline Accountability Database (NLAD)
• Lifeline Claims System (LCS)
• Representative Accountability Database (RAD)
• Affordable Connectivity Claims System (ACCS)

We apologize for any inconvenience this may cause.

Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.

March 20, 2025

March Monthly Maintenance Reminder

National Verifier System Maintenance 

USAC will perform scheduled monthly maintenance starting Friday, March 21 from 10 p.m. to 3 a.m. ET on Saturday, March 22. 

The production environments of the following systems are impacted: 

• National Verifier Portal
• National Verifier Carrier API

National Lifeline Accountability Database (NLAD) functions that require the National Verifier will also be affected (e.g., enroll or transfer transactions). We apologize for any inconvenience this may cause.

Note: All scheduled maintenance dates for NV and NLAD are available on the USAC website.