Step 6: Invoice USAC
Invoicing Process
Invoicing is a joint process between you and your service provider using the FCC Form 463 (Invoice and Request for Disbursement Form).
Once you receive a bill from the service provider, you can create an invoice for the services received using the FCC Form 463. You must certify that the information in the form and attachments is accurate and that you or another eligible source have paid the 35% contribution.
For FY2022 and forward, send the FCC Form 463 to the service provider for approval through RHC Connect. For funding years prior to funding year 2022, send the FCC Form 463 to the service provider for approval through approval through My Portal. The service provider reviews the FCC Form 463, certifies its accuracy, and then submits the form to USAC. Once USAC receives the FCC Form 463, it processes the form and, if approved, funds are then disbursed to the service provider. As a reminder, please be sure to respond to any invoicing Information Requests by the 14-calendar day deadline listed in the email.
For more information on the Telecom program invoice process please see the Telecom Step 6 page.
Invoice Filing Deadline
The invoice filing deadline will be four months (120 days) from the service delivery deadline or the date of a revised funding commitment letter (FCL) approving a post-commitment request or a successful appeal of a previously denied or reduced funding request, whichever comes later. The service delivery deadline for recurring and non-recurring services is June 30 of the funding year for which the program support is sought.
The invoice filing deadline is included in the FCL, which USAC sends via email after approving the FCC Form 462 (Funding Request Form). Remember, this deadline refers to the date by which the FCC Form 463 must be approved, signed, and certified by both you and the service provider, and submitted to USAC. This means that you and your service provider must allow plenty of time in advance of the invoice filing deadline to review the form, resolve any errors, certify and sign the form, and then submit the form to USAC.
Once your invoice filing deadline passes, you will be unable to create an FCC Form 463 in My Portal and RHC Connect.
Invoice Filing Deadline Lookup
Use the Invoice Filing Deadline Tool to look up your invoice filing deadline. The tool contains all FRNs with future invoice filing deadlines as well as all FRNs that are less than 6 months past their expiration.
This tool only allows you to identify your funding commitment’s invoice filing deadline; it does not reflect form submissions, payment status, or funds remaining. To answer questions on remaining funding, log into My Portal or email the RHC Customer Service Center.
USAC Invoice Payment Cycle for Service Providers
USAC pays invoices to service providers in batches, with payment batch dates being the 6th and the 21st of each month (except weekend and holidays, where the payment batch date would fall on the next business day). Invoices that USAC approves are typically processed in the upcoming payment batch. Service providers can expect the payment from the approved FCC Form 463 to arrive in their bank accounts three (3) business days after the payment batch date.
Annual Report
Per FCC Order 19-78, all HCPs participating in HCF are required to submit an annual report to USAC, which will include information that allows the FCC to assess progress towards the performance goals and measures of the Healthcare Connect Fund (HCF) program. HCPs must file the annual report on or before September 30 for the preceding funding year. More information is on the Submit Annual Report webpage.
The material on these web pages is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting the RHC program rules, orders, and other primary sources of information. Applicants and service providers are ultimately responsible for knowing and complying with all RHC program rules and procedures.